Terms of Service

Welcome to FLAYGO. These terms explain website use, orders, payments, shipping, after-sales service, and other service rules.

Last updated: June 15, 2026

01

Website Use

When using the FLAYGO website, you should provide accurate order and contact information and comply with applicable laws. We may update pages, prices, inventory, and services as operations require.

  • Do not misuse site features or interfere with service operations
  • We work to keep product information accurate, but updates may be delayed
  • Continued use of the website means you accept the latest terms
02

Orders and Payments

An order enters processing after successful payment. If inventory, price, or payment status is abnormal, we may contact you to confirm or cancel the order.

  • A paid order record is generated after checkout
  • Promotions, coupons, and gifts are governed by the checkout page
  • Abnormal orders may require manual review
03

Shipping Information

Delivery timelines may be affected by destination, carrier, holidays, and customs. After shipment, you can view logistics status on the order tracking page.

Shipping Reference
RegionProcessing TimeEstimated TransitNotes
United States1-3 business days5-12 business daysFinal timing follows carrier tracking
Other regions1-3 business days7-18 business daysCustoms may apply
04

After-Sales Service and Liability

FLAYGO provides product support, returns, exchanges, and warranty service. Unless required by law, we are not liable for indirect losses, force majeure, or third-party carrier delays beyond the order amount.

  • For medical questions, consult a hearing care or medical professional
  • Warranty does not cover human damage or unauthorized repair
  • If terms conflict with applicable law, legal requirements prevail