Privacy Policy

FLAYGO Technology values your privacy protection. This policy explains how we collect, use, and protect your personal information.

Last Updated: January 1, 2026

Information Collection

We may collect personal information you provide when using our services, including name, contact details, and address. This information is used solely to provide you with better products and services.

  • Basic information provided during account registration
  • Shipping information provided when purchasing products
  • Device usage information provided during after-sales service
  • Cookie data during website browsing

Information Protection

We employ industry-leading security technologies to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

  • SSL encrypted transmission
  • Firewall protection
  • Regular security audits
  • Employee confidentiality agreements

Information Usage

Your personal information is used only for the following purposes and will not be used for any other purpose or sold to third parties.

  • Processing orders and providing after-sales service
  • Sending product updates and important notifications
  • Improving products and service experience
  • Disclosures required by applicable laws and regulations

Data Storage

Your data is stored on secure servers. We retain your personal information only for as long as necessary.

  • Data stored within China
  • Regular backups to prevent loss
  • Secure deletion of expired data
  • You have the right to request data deletion

Cookie Policy

We use cookies to enhance your browsing experience. You can choose to disable cookies, but some features may be affected.

  • Essential cookies: Ensure website functionality
  • Analytics cookies: Understand user behavior to optimize experience
  • Preference cookies: Remember your settings
  • You can clear or disable cookies at any time

Your Rights

You have the following rights regarding your personal data. You can exercise these rights by contacting us.

  • Right to access your personal data
  • Right to correct inaccurate information
  • Right to delete your account and data
  • Right to withdraw consent at any time

Contact Us

If you have any questions about this privacy policy or need to exercise your data rights, please contact us:

support@flaygo.com 400-888-6666 FLAYGO Hearing Technology, worldwide online support
ISO 27001
Information Security
SSL Encrypted
Data Transmission
GDPR Compliant
Data Protection
China Data
Local Storage